Shayyid (“we”, “us”, “our”) is operated by Next Generation IT Services. This policy explains what information we collect, how we use it, and your rights over it.
Information we collect
We collect information you provide when you create an account or use the platform — such as your name, email address, phone number, and the content you create within your workspaces. We also collect technical information automatically, including device and browser details, IP address, and usage data, to operate and improve the service.
How we use your information
We use your information to provide and maintain the platform, process payments, respond to support requests, send service-related communications, and improve our features. We do not sell your personal information.
Payment data
Payments are processed by our third-party payment provider. We do not store full card details on our servers; this information is handled securely by the payment provider in accordance with applicable standards.
Data sharing
We share information only with service providers who help us operate the platform (such as hosting and payment processing), or where required by law. These providers are bound to protect your information.
Data retention
We retain your information for as long as your account is active or as needed to provide the service, and as required to meet legal obligations.
Your rights
You may access, correct, or request deletion of your personal information by contacting us at zac@nextgenitsys.com. You may also close your account at any time.
Security
We use reasonable technical and organisational measures to protect your information, though no method of transmission or storage is completely secure.
Changes
We may update this policy from time to time. Material changes will be communicated through the platform or by email.
Contact
For any privacy questions, contact Next Generation IT Services at zac@nextgenitsys.com · +968 9177 2758.